kkcrosi values your feedback and strives to supply you with high-quality items.

1. Eligibility for Returns

– Your item must be unused and in the same condition as you received it to be eligible for a return.
– Items must be returned within 7 working days of the purchase date.
– All items must be returned in their original packaging.

### 2. Return Procedure

To initiate a return, please follow these steps:
1. Contact our customer support team at kklaserpoint@gmail.com within 7 days of receiving your product to get a return authorization.
2. Provide your order number, a description of the item you wish to return, and the reason for the return.
3. Our customer service team will provide you with further instructions, including the return address.

### 3. Refund and return policy

Refunds will be credited back to the original payment method in 10 business days.

### 4. Shipping Fees

– Return shipping expenses are the responsibility of the customer unless the return is due to an error on our part or a damaged item.

### 5. Cancellations

– If you wish to cancel an order, please contact us as soon as possible. Orders cannot be canceled once they have been shipped.

### 6. Damaged or Defective Items

– If you receive a damaged or defective item, please notify us immediately. We will guide you on how to return the item for a replacement or refund.

### 7. Contact Details

If you have any questions or concerns about our return policy, please contact us at kklaserpoint@gmail.com

Thank you for shopping with kkcrosi !